Our Mission

Carelink Residential is a family-owned non-skilled home care agency serving clients throughout the Seven Cities/Tidewater area. We provide compassionate support for adults, seniors, children, and families who need help with daily living, companionship, homemaking, respite care, transportation, and community support. Our goal is to help each client feel safe, respected, and comfortable while giving families peace of mind. Whether care is needed for a few hours, overnight support, errands, appointments, or ongoing companionship, Carelink Residential is committed to delivering dependable care with dignity, patience, and professionalism.

Our Founders

Kimberly Pitts

Katherine Canady

Founded by two devoted mothers and lifelong advocates for their community, Carelink Residential LLC was created with one mission in mind: to provide compassionate, dependable, and person-centered home care that truly feels like family. Built on friendship, trust, and a shared passion for helping others, the agency reflects the heart and dedication of two women who understand the importance of dignity, comfort, and meaningful human connection.

As pillars within their community, they have spent years supporting families, uplifting individuals in need, and creating safe spaces where people feel valued and cared for. Their combined experience, nurturing spirit, and commitment to service inspired them to turn their vision into a home care agency focused on empowering individuals while strengthening the community around them.

At Carelink Residential LLC, care goes beyond daily assistance. The agency is rooted in compassion, integrity, respect, and genuine connection. Every client is treated like family, with services tailored to support independence, enhance quality of life, and provide peace of mind to loved ones.

Through dedication, professionalism, and heart-centered care, these two friends continue to make a lasting impact, one home and one connection at a time.


Our Values

Building and maintaining trust as a dependable provider in residential care.

Trust & Integrity

Quality-Driven Care

Prioritizing high standards in every aspect of service delivery.

Committing to consistently exceptional, high-quality care and support.

Excellence in Service

Serving and positively impacting the communities they operate in.

Community Commitment

Setting the standard for best practices in the home and residential care industry.

Leadership & Accountability

Focusing on elevating the overall care experience for individuals and families.

Client-Centered Experience